Simple, Transparent Pricing
The prices on this page are the prices you pay, with no hidden fees and no long-term contract. Start on the plan that suits you now and scale up whenever you need to.
Transparent pricing
We handle the technical side
Managed Hosting Plans
Four plans to keep your website online, secure and stable. Each plan is described by what we look after for you, and we've kept the technical specs out of it.
- ✓ Fully Managed Environment
- ✓ Daily Backups
- ✓ SSL Certificate
- ✓ Uptime Monitoring
- ✓ Everything in Standard
- ✓ WordPress Core Updates
- ✓ Plugin Updates
- ✓ Theme Updates
- ✓ SMTP Authentication
- ✓ Everything in Essentials
- ✓ Email Hosting (up to 25 mailboxes)
- ✓ Support for Changes & Fixes
- ✓ Monthly Support Allowance
- ✓ SMTP Authentication
- ✓ Everything in Business
- ✓ Priority Support Queue
- ✓ Faster Response Times
- ✓ Deeper Technical Investigation
- ✓ SMTP Authentication
What Each Plan Includes
This table compares the four hosting plans feature by feature.
| Feature | Standard | Essentials | Business | Enterprise |
|---|---|---|---|---|
| Fully Managed Environment | ✓ | ✓ | ✓ | ✓ |
| Daily Backups | ✓ | ✓ | ✓ | ✓ |
| SSL Certificate | ✓ | ✓ | ✓ | ✓ |
| Uptime Monitoring | ✓ | ✓ | ✓ | ✓ |
| WordPress Core Updates | ✗ | ✓ | ✓ | ✓ |
| Plugin Updates | ✗ | ✓ | ✓ | ✓ |
| Theme Updates | ✗ | ✓ | ✓ | ✓ |
| SMTP Authentication | ✗ | ✓ | ✓ | ✓ |
| Email Hosting (up to 25 mailboxes) | ✗ | ✗ | ✓ | ✓ |
| Changes & Fixes Support | ✗ | ✗ | ✓ | ✓ |
| Priority Support Queue | ✗ | ✗ | ✗ | ✓ |
| Deeper Technical Investigation | ✗ | ✗ | ✗ | ✓ |
| Monthly Support Allowance | Ad-hoc | Ad-hoc | 60 mins | 120 mins |
Our maintenance plans cover the services outlined in your chosen package. All plans include daily backups, daily plugin and theme updates, malware and security scanning, and SSL certificates. If an update breaks your site, we’ll roll back immediately to restore it. On the Essentials plan we’ll then contact you to decide next steps; on plans with included support time, we’ll investigate and resolve it as standard. There’s no minimum contract, just 30 days’ notice to cancel. If you move hosting, we’ll assist with the transfer.
Uptime is subject to third-party hosting and platform providers, which are outside our direct control. Response times are based on issue priority and working hours unless an out-of-hours arrangement is in place. Full terms are available on request.
Professional Email, Fully Supported
Reliable email hosting for your business, plus tiered end-user support plans for when your team needs help.
Email Support Plans
Dedicated end-user support for your team, with a monthly allowance that fits how much help you need.
- ✓ Password Resets
- ✓ Login Issues
- ✓ Simple Troubleshooting
- ✓ Everything in Essentials
- ✓ Device Setup (Outlook / iPhone)
- ✓ Sync Issues
- ✓ New User Setup
- ✓ Everything in Business
- ✓ Priority Assistance
- ✓ Migrations
- ✓ Proactive Help
Pricing FAQs
No. All our managed plans come with free setup. You choose your plan and we handle the migration and configuration at no extra cost.
Yes, you can upgrade or downgrade at any time, and we'll pro-rate the difference so you only pay for what you use.
There's no long-term contract. All plans are billed monthly, and you can cancel with 30 days' notice.
We accept all major credit and debit cards, as well as bank transfer and Direct Debit.
Yes, website migration is free. We'll move your site from your current hosting provider and handle the whole process, with zero downtime.
We'll let you know when you're getting close to your monthly allowance. Any work beyond it is billed at our standard hourly rate, or you can upgrade to a plan with a larger allowance at any time.