AI Automation That Takes Over Your Team's Repetitive Admin
Sentinel Infrastructure designs and deploys AI automation for SMEs, including workflow and business process automation. It does the manual, repetitive work that slows your business down, like chasing follow-ups and copying data between systems. On average, that saves 8+ hours per person, per week.
Where automation saves the most time
Every business has tasks that eat time without adding value. Our job is to find those processes and build automations that handle them reliably. The time goes back to your team.
Email & Communication
Follow-ups, appointment confirmations, and client notifications go out automatically, and new enquiries are routed to the right person with no one having to step in.
Document Processing
We automate invoice processing, form submissions, report generation and data extraction. Nobody has to retype the information along the way.
Data Entry & Reporting
We connect your systems so the same data never has to be typed in twice, and set up automated reports that go out on a schedule to the people who need them.
Workflow Automation
Longer processes with several steps can be automated too. A new enquiry, for example, can update the CRM record and notify the right team without anyone doing it by hand.
AI-Powered Chatbots
A chatbot on your website can answer common questions, qualify leads, and book appointments at any hour of the day or night.
Customer Onboarding
When a new client signs up, an automated flow collects their details, sends your welcome materials, and takes them through each stage of your process the same way every time.
Automation that works with the tools you already use
We don't sell off-the-shelf software. We start by learning how your processes actually run, then work out which ones are worth automating.
That might mean connecting Microsoft 365, a CRM system, accounting software or your own bespoke internal tools. The automation fits around your existing workflow, so your team keeps working the way it does now.
- Free process review to identify the best opportunities for you
- Integrations with Microsoft 365, CRM, accounting, and more
- Plain-English explanations of what we've built and what it does
- Ongoing support and optimisation after deployment
How an automation project runs
Discovery Call
You talk us through your business processes, and we identify where automation can save the most time and effort.
Process Mapping
We write the process down step by step and design an automation that works with your existing systems.
Build & Test
Once it's built, we test it thoroughly and go through the results with you before anything goes live.
Deploy & Support
After go-live we monitor the automation and keep supporting it. As your needs change, we can refine it or extend it.